FAQ


These guidelines are designed to help you understand how to use our branding to best support us.
Can I connect a fitness tracker if I'm taking the Move Challenge?

If you've got a fitness device or app, you can connect it to your Movember account to automatically add your activities to your fundraising page and show your Move Challenge progress.
The fitness trackers and apps that can be connected are:
  • Garmin
  • Apple Health
  • Jawbone
  • MapMyFitness
  • MyFitnessPal
  • Misfit
  • RunKeeper
  • Strava

How do I connect my fitness device or app?

Go to the Move Updates tab in your Mo Space, or the Edit My Details section of your Mo Space, and you'll see the link to connect your device or app.

Click this link and you'll see the list of devices and apps that can be connected. Choose your fitness tracker from the list and follow the steps to connect it.

What happens once I've connected my device or app?

Your fitness activities* will be sent from your device to your Movember account. You can choose to either automatically post them to your public fundraising page, or individually choose which activities you want to make public from your Mo Space. Activities that are public will count toward your Move target. You can change these settings any time in the Edit My Details section.

Note: If you choose to post your activities automatically, there’ll be a delay of up to 30 minutes between your exercise and the public post.

(*See 'What activities are supported?’ below for some more info on which activities we can retrieve from your fitness tracker.)

What activities are supported?

Only the following Exercise Types can be posted to your Movember fundraising page using a fitness tracker:
  • Walking
  • Running
  • Cycling
  • Swimming
  • Workout
  • Yoga
We try to support variations of these activities where possible (e.g. "hiking", "mountain-biking", and "weight training" will appear as "I walked", "I cycled" and "I worked out" respectively), however some other activities you track with your device or app may not appear.

Why don't my total step count or my total distance walked appear?

Unfortunately we don't get this type of 'daily summary' information from the fitness devices and apps you can connect. We only get details of the individual activities you choose to track, such as runs, walks, cycle rides or swims you complete.

If you do want to enter your total step count and total distance walked, you can enter this information manually in the fields on the Move Update tab. Select 'I walked' from the Exercise Type list, and you will see the Distance and Steps fields to enter how far you went each day.

How do I add maps to my activities?

If you have connected your RunKeeper app, you can choose to add a map to your fundraising page with each activity (as long as you track the activity with GPS).

When you first connect your device or app, you'll be asked if you want to automatically add a map to your RunKeeper activities. Enable this (you must also enable automatic posting) and the next supported activity you track using GPS will be automatically posted to your fundraising page with a map of your activity.

You can also change this setting any time from the Edit My Details section.

How do I disconnect my fitness device or app?

Go to the Edit My Details section of your Mo Space to edit your fitness tracker settings.

How do I enter my daily step count and total distance?

You can enter this information manually on your Move Update tab by selecting ‘I walked’ from the Exercise Type list.

The Movember Foundation is the global charity that advocates for men, raising funds and awareness for men’s health. We want to help men live happier, healthier, longer lives through investing in three key areas: prostate cancer, testicular cancer, and mental health and suicide prevention.

Since 2003, we’ve empowered millions of men and women to join the global men’s health movement. Through the moustaches grown, the connections created, and the conversations generated, we’ve raised over $710 million and helped fund 1,200 breakthrough men’s health programs in 21 countries.

But there is still much work to be done. When it comes to their health, too many men don’t talk, don’t take action, and die too young.

Every Movember, we challenge men to Grow and women to support a moustache or make a commitment to get active and Move for 30 days. Men and women sign up at Movember.com and choose to Grow, Move or Host.

Men start Movember 1st clean-shaven and Grow only a moustache for the month. Men and women can commit to Move every day during Movember, or Host a Movember event. After signing up, get friends, family, or colleagues to donate to your efforts and change the face of men’s health.

There are a number of ways to donate:
  • Online using Visa, MasterCard or American Express
  • Over the phone via free call 00800 MOVEMBER (00800 6683 6237)
  • Give cash to a Mo Bro or Mo Sista
  • Send a cheque/money order, made payable to 'Movember Foundation' to:
Movember
PO Box 4141 
MOUNT MAUNGANUI, 3149
  • Electronic Funds Transfer direct to Movember:
Bank: ASB Bank
Account Name: Movember Foundation New Zealand
Account Number: 12-3107-0085140-00

If you complete an Electronic Funds Transfer please also complete a Donation Form and send it to:
 
Movember
PO Box 4141 
MOUNT MAUNGANUI, 3149

Please have the details of your Mo Bro or Mo Sista on hand when donating to ensure the donation is registered to their fundraising total.
Funds raised through the New Zealand Movember campaign are committed to our men's health partners, Cancer Society of New Zealand and Mental Health Foundation of New Zealand and to Movember's global research project, the Global Action Plan.
 
Globally we are changing the face of men's health and are committed to driving significant improvements for the prioritised men’s health issues – prostate cancer, testicular cancer and mental health. 
 
Funds are invested in four programs areas:
  • awareness and education
  • living with and beyond cancer
  • staying mentally healthy, living with and beyond mental illness
  • research 
 
Find more details on where the funds go here.
 


You can reactivate your account. Simply go to sign up and use the same email address or Facebook account used previously.
  1. Click on , and then select the ‘forgotten your password’ option below the email/password fields
  2. Enter your email address and click ‘submit'
  3. You should receive an automated email from Movember shortly after, directing you to reset your password

If you don’t receive this email, please free call the Movember team on:

00800 MOVEMBER (00800 6683 6237)
.

Please note: You must use the email address you initially used to sign up.
Women can get involved by signing up as Mo Sistas. No hair growth is required; instead women play an integral role in Movember by promoting and supporting moustache growth and by raising awareness for men’s health throughout the month. Mo Sistas can also get involved with MOVE, by making a commitment to move every day of the 30 days of Movember and raising funds for men’s health